Employee Profile vs. User Profile

A User Profile grants access to the management and funtionality side of the s4labour system.

A persons user level will determine what they can see and do. A user profile will typically have a Username assigned to it, rather than an email address.

An Employee login is created when an employee is added to S4labour. This allows staff to view their rota, their own details, and submit requests for holiday or detail changes. An employee profile will typically login with an email address.

User login’s are created and managed by a level 5 user.

Users can be linked to an employee to prevent logging out and in to switch profiles.You are able to log in as a user and switch between your employee and user profile, but you are not able to log in using your employee profile and switch to your User Profile. 

While the accounts are linked they are still distinct.

System Update 17.12.21

System Update 17.12.21

Following several weeks of investigation and updates with S4labour, we have have summased the fixes that have been put in place inorder to support system stability and performance.

The Login Procedure

On Monday morning, the system was being hit with 600 – 1000 login attempts per second, over 100 times more than any typical day of the week. This led to hundreds of thousands of calls to the server every minute, resulting in slower system performance and on occasions causing the system to crash.

We are still investigating the cause for this volume of login, given the recent announcements from other SaaS businesses in recent month, it is likely to be a bot attempting to breach our security procedures. The good news is that, while the system has suffered performance and speed issues, all of the security procedures did their job and kept S4labour secure.

However, we have and are continuing to implement a number of significant architectural changes to both improve the security of S4labour and ensure that system performance is not impacted in the future.

Server Duplication

As well as increasing the server capacity by 50% for the main system, we have added an additional server, dedicated to the login process. This will mean that any impact that login demand may have on S4labour, will not impact on anyone who has already logged in. This will also mean that, if demand remains high, and the login server needs resetting, users already logged in will be unaffected.  

CAPTCHA

The introduction of the CAPTCHA on Thursday the 16th of December will significantly reduce the impact a bot could have of draining server capacity going forward.

Login Control Procedures

The login process is controlled to allow up to 30 logins per second. This combined with the CAPTCHA will mean that the login server cannot reach maximum capacity, but there is a possibility of a 3 second delay between logging in and being let into the system at peak demand times. We will be monitoring server load closely and should the system near CPU capacity, we will update this control appropriately. This may slightly increase the time it takes to get into the system by a few more seconds. However, we now have the ability to do this very quickly and with no disruption to anyone already logged into the system.

Chief Financial Officer

Chief Financial Officer

Type: Finance

Location: Banbury

Job purpose:

As S4labour continues to grow it seeks to recruit a highly commercial Chief Financial Officer. Not only will you be responsible for the usual accounting and finance of the S4 business as it continues its growth trajectory, but you will be responsible for the development of the finance led products in the S4 portfolio, which will include forecasting and the benchmarking of our products.

 

Role description:

We are looking for a highly commercial finance professional with excellent experience of hospitality operations who would also enjoy networking with FD’s across the hospitality industry and developing new and existing finance led products. The key accountabilities for this role will be:

 

Core financial management:

  • Ensuring S4 has the finance to meet its corporate objectives
  • Managing the finance team to create an efficient and effective team
  • Ensuring our cashflow and statutory requirements are met
  • Measuring all elements of business performance, inputs and outputs, and delivering them in a way that helps ensure positive business change
  • Develop a finance team to be able to manage relevant aspects of the business as it grows

 

Business responsibilities:

  • Create and manage a product plan for three products:
    • Forecasting
    • Budgeting
    • Benchmarking
  • Network with financial professionals to gain leads for the business
  • Be the lead salesperson for the financial products

 

Management team responsibilities:

  • Be an active and positive part of the management team
  • Excellent communication skills, both verbal and written
  • Use good judgement in handling difficult issues
  • Help develop the strategy of the business
  • Share financial plans effectively with colleagues to ensure decision making commonality

 

Experience & skills

  • Qualified accountant
  • Educated to degree level
  • Highly numerate
  • Advanced Excel skills
  • Have a passion for the hospitality industry
  • Natural networker and salesman
  • Management skills

 

Department and Location:

Finance – Banbury Office

 

Remuneration:

  • Competitive salary, commensurate with experience
  • Basic pension, Life Assurance, Healthcare
  • 25 days holiday plus 8 Bank Holidays
  • 5 hours a week over five days – usually 9:00am – 5:30pm, however flexibility is required
  • Opportunity to join S4labour share scheme after one-year service*
  • Healthcare for self*
  • Life Assurance (1x salary)*

*qualifying period and other criteria apply

 

S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role.

 

To apply please send a CV and covering letter explaining why you think that you would be a great part of the S4labour Team and what your salary expectations would be to: recruitment@s4labour.co.uk

Send Us Your C.V.

    Chief Financial Officer

    Business Development Manager

    Type: Customer Success

    Location: Banbury / Remote

    Role Description:

    As a Business Development manager, you’ll identify new business opportunities in order to generate revenue, improve profitability and help the S4Labour grow the business. Your main
    responsibilities will be:

    • Research, identify and attract new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services
    • Identify and create new ways of reaching existing markets and upselling
    • Generate leads, make cold calls to prospective customers and meet with
      customers/clients face to face or over the phone
    • Developing and maintaining relationships with business stakeholders and clients
    • Develop and maintain an exceptional understanding of S4Labours business model, products and services and be able to advise others about them
    • Keep abreast of trends and changes in the relevant industries, as well as competitors
    • Create a systematic, sustainable acquisition strategy that can evolve with new trends/changes and in line with S4Labours aspirations
    • Develop and nurture an effective network of hospitality professionals, including potential customers and integration partners
    • Deliver exceptional and compelling demonstrations of the system
    • Provide insight from the industry to aid the development of S4Labour
    • Maintain excellent 360-degree communication with all internal functions within the business

     Education and Experience

    • Degree-level calibre preferred
    • + 5 years of operations management experience
    • An understanding of a consultative sales process with experience
    • Great interpersonal skills and the ability to think on your feet
    • Good problem-solving abilities
    • An excellent command of English, both written and verbal

     Key competencies 

    • Excellent sales and negotiation skills
    • Able to deliver compelling presentations
    • Confident networking skills
    • Good IT skills (MS Office, SalesForce)
    • A self-starter, with initiative, enthusiasm and drive
    • Excellent verbal and written communication skills
    • Great planning and organisational skills
    • The ability to thrive under pressure
    • Friendly, helpful, with a desire to deliver excellent customer service
    • Interest in the hospitality business
    • Creative, hardworking and resourceful
    • Team player
    • Full clean driving licence

    Remuneration

    • Competitive Basic Salary
    • Mobile-based. Flexible but demanding hours (although not much weekend work)
    • Opportunity to join S4labour share scheme after one-year service*
    • 25 days holiday plus bank holidays
    • Healthcare for self*
    • Life Assurance*
    • Business expenses paid
    • Car package included
    • Targeted discretionary annual bonus

    *qualifying period and other criteria apply

     

    S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role.

    To apply, please send a CV and covering letter explaining why you think that you would be a great part of the S4labour Team and what your salary expectations would be to: recruitment@s4labour.co.uk

    Send Us Your C.V.

      Chief Financial Officer

      Marketing Data Analyst

      Type: Marketing

      Location: Banbury

      Role Description

      • Writing the weekly and monthly hospitality sales reports, using the internal database, in addition to the use of industry knowledge and expertise opinion
      • Collecting rich data and researching external sources to identify key growth opportunities in rapidly changing industry sectors
      • Implement data and information into actionable reports and spreadsheets, and communicate findings with project/team leads
      • Identify key P.R. opportunities with data analysis projects for the company, using our database and external sources
      • Working with the sales and marketing teams to analyse and develop analytical reports
      • Working with the sales and marketing team to analyse and develop analytical reports
      • Benchmarking project – using data analysis tools including Structured Query Language (SQL) to work on a benchmarking project
      • Identifies key decision-makers and contact information within target press institutions  

      Beneficial qualifications, experience, skills, key competencies and personal qualities

      • Analytical and research background
      • Hospitality background desirable
      • Autonomous and self-sufficient
      • Entrepreneurial and high-growth mindset
      • Has demonstrable experience in analysing large quantities of data and assimilating into coherent reports
      • Likely to have a research education
      • Operated in a data/MI/Research/Insight analyst position – currently working as a data analyst
      • Experience with CRM tools and Excel
      • Experience with using Power BI
      • Good understanding of tools and technologies in the market

      Department: Single Site

      Location: Office based 2 days a week with occasional travel

      Reporting to: CPO

      Direct Reports: None

      Remuneration

      • Competitive basic salary, commensurate with experience
      • Competitive bonus scheme
      • Opportunity to join S4labour share scheme after one-year service*
      • 25 days holiday plus bank holidays
      • Healthcare for self*
      • Life Assurance (1x salary)*
      • 1 months’ notice period

      *Qualifying period and other criteria apply

       

      S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role.

      To apply, please send a CV and covering letter explaining why you think that you would be a great part of the S4labour Team and what your salary expectations would be to: recruitment@s4labour.co.uk

      Send Us Your C.V.