Type: Customer Success

Location: Banbury / Remote

Role Description:

As a Business Development manager, you’ll identify new business opportunities in order to generate revenue, improve profitability and help the S4Labour grow the business. Your main
responsibilities will be:

  • Research, identify and attract new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services
  • Identify and create new ways of reaching existing markets and upselling
  • Generate leads, make cold calls to prospective customers and meet with
    customers/clients face to face or over the phone
  • Developing and maintaining relationships with business stakeholders and clients
  • Develop and maintain an exceptional understanding of S4Labours business model, products and services and be able to advise others about them
  • Keep abreast of trends and changes in the relevant industries, as well as competitors
  • Create a systematic, sustainable acquisition strategy that can evolve with new trends/changes and in line with S4Labours aspirations
  • Develop and nurture an effective network of hospitality professionals, including potential customers and integration partners
  • Deliver exceptional and compelling demonstrations of the system
  • Provide insight from the industry to aid the development of S4Labour
  • Maintain excellent 360-degree communication with all internal functions within the business

 Education and Experience

  • Degree-level calibre preferred
  • + 5 years of operations management experience
  • An understanding of a consultative sales process with experience
  • Great interpersonal skills and the ability to think on your feet
  • Good problem-solving abilities
  • An excellent command of English, both written and verbal

 Key competencies 

  • Excellent sales and negotiation skills
  • Able to deliver compelling presentations
  • Confident networking skills
  • Good IT skills (MS Office, SalesForce)
  • A self-starter, with initiative, enthusiasm and drive
  • Excellent verbal and written communication skills
  • Great planning and organisational skills
  • The ability to thrive under pressure
  • Friendly, helpful, with a desire to deliver excellent customer service
  • Interest in the hospitality business
  • Creative, hardworking and resourceful
  • Team player
  • Full clean driving licence


  • Competitive Basic Salary
  • Mobile-based. Flexible but demanding hours (although not much weekend work)
  • Opportunity to join S4labour share scheme after one-year service*
  • 25 days holiday plus bank holidays
  • Healthcare for self*
  • Life Assurance*
  • Business expenses paid
  • Car package included
  • Targeted discretionary annual bonus

*qualifying period and other criteria apply


S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role.

To apply, please send a CV and covering letter explaining why you think that you would be a great part of the S4labour Team and what your salary expectations would be to: recruitment@s4labour.co.uk

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