Last year we spoke to Brian Hannon from Super 8 restaurants about how he uses S4labour to run his three amazing restaurants…
During March, S4labour will be at multiple events, showcasing the system and speaking to existing and future customers. We would love to catch up with you and show you what’s new.
We will be manning stands on various dates, if you are attending one of the following, click on the image and book a slot for a chat.
People that know me are always shocked to hear that I suffered with lack of confidence when I was a younger. It was while doing a culinary course at college that I won pastry chef of the year, and I discovered I loved the kitchen! I still love baking today but being host in FOH was when my confidence blossomed. I always remember one of my college professors saying, “you should be earning your age!”, so I made it my target to do just that and landed a role at Mitchell & Butlers. I was very lucky, I had a great manager, who coached me to be the best me, and always said “Lisa be a grabber!”. She volunteered me for everything, and I soon was attending all the courses I could, supporting other business and really gaining exposure; this rocketed my career. My first promotion came after my first year to Assistant Manager, then Deputy Manager the following year. From then, I started putting myself forward for cover roles and heading to other business to provide cover.
Lisa is S4labour’s Customer Training Manager. She has a lifetimes experience in the hospitality sector, having been, amongst other roles, a general manager of a premium country pub for Mitchells & Butlers.
After a successful 6-month maternity hold, I got the keys for my very first business. I will never forget the excitement of hanging my brass licensee plaque, and how proud my family were of me; I was only 23! I had achieved so much in the 4 years since leaving college and grown into such a different person. This was all down to being a grabber, and making the most of every opportunity I could. I even featured in the Career Mail for having such a successful career at my age. I loved being a landlady and continued to grab every opportunity I could. I really wanted to drive my career into a full time learning and development role and started seeking additional roles such as district trainer or people champion; I also did a foundation degree in managing in service industries. My career has been propelled by training at every opportunity. I’m still a grabber and will put my hand up for any additional training that’s available.
-Like for like sales figures flatline for hospitality providers in December 2019.
According to analysis of more than 1,500 sites using S4labour software, overall like for like sales were static in December 2019, compared with the same month in 2018, falling by 0.1%.
There was positive like for like growth of 1.1% for sales of food in December 2019, however drinkers were more restrained than last year, resulting in a slip of 1.0% in drink sales.
Once again London outperformed the rest of the country, with an overall like for like growth of 1.2% compared to a fall of 0.3% outside London. One of the standout figures from December was a 4.2% growth in like for like sales for food orientated businesses inside the capital. Food orientated business outside London barely managed to grow at all, raising just 0.3%.
Figures that take the key festive dates of the 24th, 25th, 26th and the 31st in isolation show a much more vibrant picture of the sector, with an overall 3.9% like for like increase on the same days trading in 2018. While drink sales may have been sluggish for the month on the whole, drinks sales spiked 4.6% higher than the same dates in 2018. Surprisingly, it was wet-led sites outside of London that out performed those in the capital. Wet-led sites saw like for like sales up 6.8% over the key festive dates compared to 4.5% in London.
The success of the few days around Christmas suggests that people were more inclined to stay at home for much of the month, but were more willing to splash out on the biggest hospitality days of the year. It is possible that business may have missed opportunities throughout the month of December, focusing too heavily on the last week.
While the figures for retail are still being crunched, most analysts expect high street spending during December to fall again this year. The rise in online shopping may well have negatively impacted footfall for the hospitality sector also.
Like for like sales figures grow 1.1% for hospitality providers in October 2019.
According to analysis of more than 1,500 restaurants, pubs, bars, hotels and cafes that use S4labour software, sales of both food and drink were down 3% in September 2019 compared to September 2018. The dip in the performance follows 2 months of particularly strong sales over the summer period.
The figures compare sales of food and drink in September 2019 v September 2018. The low levels of rainfall and higher than seasonal average temperatures that resulted in strong sales performance in September 2018 were not factors for this September and could have dampened appetites for eating and drink out.
Overall, hospitality sites that are drink focused dropped 4.8% in like for like sales and sites that are food focused saw a modest 1.1% decline in like for like sales.
Looking at wet-led pubs, it was a decline of 5.1% in drink sales that was the standout figure. The Rugby World Cup would have helped draw some drinkers into these sites, however the earlier kick off times may have muted the bounce in sales that a major sporting event can bring to drink focused businesses. A fall of 3.7% in food sales further compounded the results at drink focused businesses.
Food focused pubs also faced a small decline in like for like sales in September 2019, although to a more modest extent, with a food slipping by 1.7% and drink 0.2%. The inclement weather compared to the same period in the previous year is likely to have been a significant factor to these figures.